FAQs

Choosing the right childcare can be a daunting decision. Here at Early Years Education, we pride ourselves on offering the service, care and attention that makes your child’s transition from home to school easy, informative, happy and comfortable. 

There are many things to consider when choosing the right childcare, so we have made a list of the frequently asked questions and useful links that will make this process a little easier and ensure that you will be provided with the highest standard of care your child deserves.

What are the staff qualifications and are they police checked for working with children?

All educators require a minimum of a Certificate III in Children’s Services. Our Centre has a Leading Educator who holds a Bachelor of Education in Early Childhood Education and Care. All educators have successful gained a Working With Children’s Check and all hold formal certification in First Aid and Asthma & Anaphylaxis.

What types of food do you provide? Do you cater for dietary, cultural and medical needs?

We require parents to provide all daily dietary requirements for their child.  As our centre is very multicultural this gives all children the opportunity to be exposed to a wide array of prepared food and we have found it makes it easier to introduce new foods to your child. 

What are the room routines?

Room routines vary depending on the age of the child. Those children in the 2-3 year old room  have a home routine blend with a more general routine that follows regular mealtimes and sleep patterns. Pre Kindy and Kindy children have the most structured routine that encourages self-service and independent feeding.  Please contact the centre you are interested in to get a more detailed routine.

How do I pay my fees to the centre?

We provide you with regular invoices with the EFT details indicated.   All you need to do is transfer the invoiced amount. 

Does the centre follow a curriculum?

We follow the National Quality Framework and Early Years Learning Framework at the centre. Our curriculum is a balance of child led and adult intentional teaching and offers children the opportunity to participate in active learning whilst having the support and challenge they need from educators. We incorporate elements of the Reggio Emilia approach into our learning to ensure that children have the opportunity to immerse themselves in learning that is rich in creativity whilst offering depth, appropriate challenge and fun. Our Step Ahead School Readiness programme is used for our kindergarten children. 

How are behavioural issues dealt with?

All educators hold appropriate qualifications and have accredited training on behaviour management. Behaviour management is visited on an individual level with those children who require support / guidance.

How will I know what my child has done while at the centre?

Each room offers information about your child’s care and learning in various formats. You will receive regular emailed observations, photos and a portfolio at the end of the term.  Most importantly, educators take the time to have that vital chat in person with you at collection and drop off times.

Does the centre follow any sun safety guidance?

We follow the Sun Smart program and have an all year round sun policy. We provide a sun hat as part of the uniform that is labelled and kept  for your child. Clothing covering shoulders is required as is a water bottle. Sunscreen is applied before going outdoors and staff monitor the UV levels daily.

What is the age group of children in each room?

Children are able to join us from 2 years of age and our back room is for 2-3 years.  Pre Kindy and Kindy room children mainly range from the ages of 3 to 5 years.

What do I need to bring in for my child?

All families are asked to provide daily food requirements, a spare set of clothes for their child in case of any spillages or accidents and  also sunscreen if your child has sensitive skin. Please provide nappies and nappy cream to ensure you have control over the products you want your child to use. If your child is still sleeping during the day we require you to bring in basic bedding (sheet and top sheet, cot sized is best).

What is your accident policy and procedure?

We have a clear policy and procedure to support any accidents that may occur at our centre. All staff at the centre are trained in First Aid. Should an accident occur parents will be informed either at collection time or via telephone immediately. Staff also complete an accident form containing full details of the situation and how it was managed and parents are then asked to sign this at collection time.